To mitigate the transmission of COVID-19 and other illnesses, Yellowstone Management works with vendors such as Ecolab, Proctor & Gamble, Spartan Chemical and several local chemical companies to make available the tools necessary to enable the hotels to implement industry standards related to cleanliness and sanitation. Please see below for details regarding the steps we are taking to continue to ensure the safety and well-being of guests who are traveling to one of our properties. Yellowstone Management is monitoring the impact of coronavirus (COVID-19), including updates from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), and we continue to follow the advice of public health entities and medical professionals. Our stay was decidedly not smooth.Coronavirus (COVID-19) Update as of March 18, 2020Īs a valued guest, we want to let you know that the health and safety of our guests, hotel owners/franchisees and employees is a top priority. But everything in between took at least two tries to get right, and part of the function of an airport hotel like this is for the experience to be smooth. Not great.Īt the end of the day, this was an affordable bed close to the airport. Later on, we discover that the air conditioner in the new room appears to leak onto the carpet. Back down to the lobby for a new room, and back up to see that this one is clean. One is fine, the other has clearly not been serviced since the last occupants left. Once that’s finally cleared up, we head to our connecting rooms. An hour later there is someone, but there’s a problem finding the two rooms I’ve booked (as far as I can tell, the issue is that we were traveling as a party of four, two-to-a-room, and they placed the reservation for the second room under its occupant’s name). First attempt at check-in there was no employee up front. For that kind of use we just needed functional, not fancy. We stayed here the last leg of a weeklong hiking trip, intending to use it as a launch point for early morning flights the next day.
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